This consultation comprises patient-focused benchmarks of best practice for health professionals. It provides a mechanism to help practitioners compare, share and develop their services and care around what patients have said matter to them. Indicators of best practice factors include – access to care environment, cared for environment, leadership and competence of staff and supplies and equipment.
This Charter is for anyone who has dealings with the Department of Health whether through correspondence, involvement in consultations or collaborative policy development or if for any other reason we hold personal information about you.