Website of the Department of Health
Please note that this website has a UK government access keys system.
You are here:
Communications research
Communications research summaries are published here every six months, starting in August 2005 with findings received between July and December 2004.
Public perceptions of the NHS
This six-monthly MORI survey provides a useful check on public sentiment and patient experience to complement the much larger Healthcare Commission patient surveys. Results are shared with NHS senior managers and stakeholders to inform policy development and business planning.
Plain English workshops
These qualitative research projects show that jargon remains a problem in the NHS and Social Care services. Reports identify practical advice and guidance for local NHS comms teams and Policy colleagues to communicate important messages to the public in language that is easy to understand.
DH stakeholder survey
This survey helps DH staff to understand the challenges our stakeholders face and how the Department might work better with them.
National media evaluation
These reports analyse health coverage by media, journalist and spokesperson. Results are used to assess the impact of media stories about public health issues and the NHS.
Regional media evaluation
These reports analyse health coverage in about 70 regional newspapers. Results are used to measure the impact of media stories about public health issues and the NHS.
Additional links
Help viewing PDFs
Useful tips to ensure you get the most from PDFs and the free Reader program. Topics covered include accessibility, troubleshooting and searching files.
Access keys
