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Involving people in the process
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Last modified date:5 March 2007
The Citizens' Advisory Panel helped to shape the regional events and Citizen's summit that contributed to the development of the White Paper, Our health, our care, our say: a new direction for community services.
The panel is made up of 10 people aged between 23 and 82, with occupations ranging from gardener to administrator, retired machine operator to senior operations manager. Each member was selected before the start of the Your health, your care, your say listening events on the basis of their strong community links and ability to shape opinion within their peer groups.
The panel members met six times during the Your health, your care, your say process, and were interviewed for the live webcast of the citizens' summit.
Role of the Panel
The panel's influence shaped the outcome of the consultation in several ways.
It was the panel's job to:
* act as a sounding board for the materials and approaches used in the events around the country
* inspect the process objectively
* ensure the consultation was citizen led.
Their influence shaped the outcome of the consultation in several ways. Their views had a direct impact on the language in the Citizen's guide participants received before each listening event, and in the policy options discussed during the day. Thanks to their input, the guide was much shorter, and fewer jargon terms were used.
After the listening events
The panel met on 5 January 2005 to attend a presentation by the research based consultancy, Opinion Leader Research. OLR presented their findings from the listening events and asked the panel if the information represented public views. The panel was pleased to hear that developments such as extended GP opening times and the offer of regular health checks reflected their original suggestions.
The panel will meet again at the beginning of March to discuss the White Paper with health ministers. This will give the panel the chance to voice their views on the areas of the Paper they are happy with and the areas that they believe do not meet the needs of the public.
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