Website of the Department of Health
Please note that this website has a UK government access keys system.
Page menu
You are here:
Property management
Today's healthcare organisations present a unique challenge to managers. All management decisions need to be based on up-to-date and relevant information. Knowledge and Information is dedicated to acting as a reliable source of this information.
Estates quality
It is important for patients, staff and visitors that the NHS estate is properly maintained. Effective estate stewardship should ensure that healthcare facilities fully support the services and standards patients expect.
Performance monitoring
A patient's first impressions of hospital services such as food and cleanliness can help form an important part of his or her overall experience. Research indicates that a good patient experience not only helps the caring process, but can make the jobs of healthcare staff further down the healing route simpler and more effective.
Estates Return Information Collection (E.R.I.C.)
All NHS trusts and Primary Care Trusts (PCTs) in England must submit an estates return via the Estates Return Information Collection (ERIC). This information provides an indication of the status of estates and facilities services across the NHS.
Firecode
Firecode consists of a number of Health Technical Memoranda and Fire Practice Notes which consider policy, technical guidance and specialist aspects of fire precautions.
Access keys
