Department of Health

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NHS workforce scorecard

The NHS workforce scorecard is a tool, developed locally to enable HR interventions to be aligned with the overall goals of an organisation. It measures the contribution of HR to patient value and service improvement. (Gateway reference: 5931)

What is the NHS workforce scorecard?

A tool, developed locally to enable HR interventions to be aligned with the overall goals of an organisation. It measures the contribution of HR to patient value and service improvement.

Guidance on how to develop and implement workforce scorecards in NHS organisations

Published: 25/04/2006

Chief Executives, their executive and non-executive teams, in particular HR Directors, are encouraged to read this document and use it to develop and implement workforce scorecards in their organisations.

Designing an NHS workforce scorecard

NHS workforce scorecards are designed through a process of assessing existing organisational strategies, testing the understanding of these strategies with stakeholders, creating a strategy map, and translating this map into activities that can be measured and reported upon.

NHS workforce scorecard case studies

A series of case studies are being produced by the pilot organisations to support dissemination of the Balanced Scorecard concept across the NHS. These will be published via this website as they are developed. The first case study is from Derby Hospitals Foundation Trust.

Additional information

Information on latest developments, how to contact your NHS Workforce Scorecard Champions and the NHS Workforce Scorecard National Team, key dates for your diary, press articles, opportunity for feedback and Frequently Asked Questions (FAQs).

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