Department of Health

Website of the Department of Health

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Clinical engagement

The learning resource details the experience of engaging clinicians in implementing 'Copying Letters to patients'. Organisations describe effective ways to engage clinicians, for example: having a simple, common sense, flexible approach with clear directions and practical guidance allowing for variations in local practice; the need to demonstrate and emphasise the benefits of Copying Letters to patients; and the need for good communication skills particularly in engaging with patients and their relatives.

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