Website of the Department of Health

2. Shifting the Balance of power: The Next Steps

• Shifting the Balance of Power: The Next Steps

3. A stronger local voice: A framework for creating a stronger local voice in the development of health and social care services

• A stronger local voice: A framework for creating a stronger local voice in the development of health and social care services

4. Government responses to 'A Stronger Local Voice' and Stakeholder responses to a 'Stronger Local Voice'

• A stronger local voice: A framework for creating a stronger local voice in the development of health and social care services

5. 'Now I feel tall'- what a patient led NHS feels like

• Now I feel tall: What a patient-led NHS feels like

6. Getting over the wall: How the NHS is improving the patient's experience

• Getting over the wall: How the NHS is improving the patient's experience

7. Patient experience definition

'Patient Experience Statement' encapsulates how patients would like to experience the NHS, with a focus on emotional responses rather than physical aspects of care.

• Patient experience definition

8. Guidance

Getting ready for LINks

Subject to legislation, Local Involvement Networks (LINks) should replace Patient Forums from April 2008. To help local communities prepare, this resource provides guidance on issues such as the actions that local authorities need to consider, who to involve in establishing a network, the resources required and how a network could work.

• Getting ready for LINks: Planning for Local Involvement Networks
• Local Involvement Networks explained - easy read

Strengthening accountability - involving patients and the public; policy guidance: Section 11 of the Health and Social Care Act 2001

These documents outline the statutory duties created by Section 11 of the Health and Social Care Act 2001. It says what NHS organisations must do to meet their responsibilities and the expected outcomes from putting the duty into practice. It is relevant to all staff who are responsible for developing patient and public involvement and it will help to improve the way this is carried out.

• Strengthening accountability - involving patients and the public: policy guidance
• Strengthening accountability - involving patients and the public: practice guidance

Reward and recognition: the principles and practice of service user payment and reimbursement in health and social care (second edition)

Published 1 August 2006, this guide aims to support local health and social care organisations with the principles and practice of reimbursing and paying service users for their involvement.

• Reward and recognition: the principles and practice of service user payment and reimbursement in health and social care (second edition)

Background

• Consultation on the future support arrangements for patient and public involvement in health (PPI)
• PPI Transition Newsletter
• Arm's Length Body Review and the implications for PPI
• Trust me I'm a patient: A patient and public involvement game
• Patient and public involvement in health: The evidence for policy implementation
• Copying letters to patients

Other external related sites

The Care Services Improvement Partnership (CSIP)
CSIP supports positive changes in services and in the wellbeing of vulnerable people with health and social care needs. Their website tells you more about their work, how they are organised and how to get in touch.

• Care Services Improvement Partnership (opens new window)