Section 242 of the consolidated NHS Act 2006 places a duty on NHS trusts, primary care trusts and strategic health authorities to make arrangements to involve patients and the public in service planning and operation, and in the development of proposals for changes. This duty is supported by the guidance Real involvement: working with people to improve healthcare.
National Health Service (Consequential Provisions) Act 2006
Part 242 (formerly Section 11 of the Health and Social Care Act 2001) of the consolidated NHS Act 2006

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