To become world class, commissioners will need to develop the knowledge, skills, behaviour and characteristics of a world class organisation. They will do this by developing a set of core organisational competencies.
The process of defining and developing these competencies is dynamic. As commissioners move to operate at world class levels, new competencies will emerge and details of the expectations within existing competencies will sharpen as knowledge grows and experience develops.
However, world class commissioning is not an end in itself. In order to be successful, commissioners will need to demonstrate better health and well-being for all, better care for all and better value for all: adding life to years and years to life.