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Customer experience information in health and social care
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Document type:Dear colleague letter
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Author:Department of Health
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Published date:1 November 2007
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Primary audience:Chief executives
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Gateway reference:8975
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Copyright holder:Crown
The Department of Health has recently commissioned PricewaterhouseCoopers to help develop a clear understanding of the business requirements for customer experience information across the health and social care system. As part of this work they will be conducting a number of interviews and an electronic survey with key stakeholders across the health and social care sector.
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