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Local Involvement Networks and the NHS complaints process

  • Author:
    Mark Britnell, Director General of Commissioning and System Management
  • Published date:
    1 April 2008
  • Primary audience:
    Chief executives
  • Gateway reference:
    9697
  • Copyright holder:
    Crown

Letter outlining the implications of the introduction of Local Involvement Networks, and reform of the NHS complaints process.

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