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Local 18 Week patient experience surveys

  • Document type:
    Dear colleague letter
  • Author:
    Nick Chapman, National Director, 18 Weeks, Department of Health
  • Published date:
    9 September 2008
  • Publication format:
    A4 electronic only
  • Gateway reference:
    10472
  • Pages:
    14
  • Copyright holder:
    Crown

As signalled in the Operating Framework, this letter is to update NHS chief executives with more detailed guidance on the use of PCT level surveys to measure local patient experience of 18 week pathways.

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