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EL(96)58 New NHS complaints procedure: independent review

  • Document type:
    Executive Letter
  • Author:
    Department of Health
  • Published date:
    10 July 1996
  • Primary audience:
    Professionals
  • Publication format:
    Electronic only
  • Gateway reference:
    1996
  • Series number:
    EL(96)58
  • Pages:
    2
  • Copyright holder:
    Crown copyright

Letter enclosing copies of documents to help support the Independent Review element of the NHS complaints procedure: a training and information pack for independent review panel members; a briefing pack for clinical assessors; and a set of 6 profession-specific lists of questions for clinical assessors.

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