This annual report covers the period April 2001 to March 2002. Among the findings it notes that: recruitment and retention of staff is a continuing problem across all sectors of social care; budget pressures, particularly in children's services are evident in most councils. Councils need to reconsider how they commission children's services to get best value from the resources available.
Mid-year updates on the progress DH has made towards achieving its Public Service Agreement (PSA) targets
Quarterly look at the NHS finances by David Flory, Director General for NHS Finance, Performance and Operations.
Contact details for obtaining hard-copy DH publications.

Useful tips to ensure you get the most from PDFs and the free Reader program. Topics covered include accessibility, troubleshooting and searching files.