Website of the Department of Health

Better informed? inspection of the management and use of information in social care March 2003

This inspection sought to evaluate how well councils had responded to the challenge of improving information systems and whether high quality information was available to inform political, strategic, operational and case decision-making and to inform users and carers. In particular, it wanted to establish how councils had responded to recent policy initiatives from the Department of Health and elsewhere in government, designed to encourage better use of information in delivering public services.