Website of the Department of Health
Please note that this website has a UK government access keys system.
Publications policy and guidance
NHS Choices
(opens new window)
NHS Direct
(opens new window)
Main menu
Skip main menu
Health care
Social care
Public health
Managing your organisation
Publications
News
About us
Handling complaints in the NHS - good practice toolkit for local resolution
Introduction
Dealing with a complaint
Confidentiality
Training
Good practice
Useful links
Acknowledgements
Working with PALS and ICAS
The law and complaints
You are here:
Home
>>
Publications
>>
Publications
The law and complaints
Contents
Next page
Previous page
In this chapter
Legislation
Consent
Litigation
Interface with legal processes
Contents
Next page
Previous page
Global links
Terms and conditions
Privacy policy
Site map
A to Z
Help
Accessibility
© Crown Copyright 2008
Glossary
Advanced search
Search
Go
Contact us
FAQs
R&D
Procurement
Consultations
Statistics
FOI
Home
Access keys
Social care
Site map