Department of Health

Website of the Department of Health

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Helpful information

See 'Helpful organisations' for the full addresses of the organisations mentioned in this section.

Books, booklets, factsheets, videos and databases about particular subjects, such as equipment or benefits, are listed in the appropriate section of this guide. The following publications cover a variety of services which you may find close to home. Some of the larger guides may be found at your local public library or Disabled Living Centre, or may be available from Amazon on www.amazon.co.uk.You should send a stamped self-addressed envelope (SAE) when ordering from a voluntary organisation.

Reference point:

Age Concern.
Up to five factsheets from a wide selection can be sent free.
Information line: 0800 009966 (Mon-Fri 7.00-19.00);
Website:www.ace.org.uk.

British Gas: Our Commitment to Older or Disabled Customers.
Free - phone the number on your gas bill or National Home Energy Care on 0845 9555404.

The BT Guide for People who are Disabled or Elderly.
Free when you phone 0800 800150 (voice) or 0800 243123 (text).

Directory for Disabled People (8th edition).
A comprehensive handbook of information for everyone concerned with disability by Ann Darnbrough and Derek Kinrade. Available from Pearson Educational.
Tel: (01279) 623623.

Disability Now
Newspaper for disabled people and their families.Annual subscription from Disability Now, 6 Market Road, London N7 9PW.
Tel: (020) 7619 7323;
Textphone: (020) 7619 7332;
Fax: (020) 7619 7331;
Website:www.disabilitynow.org.uk.

GLAD leaflets.
A selection of leaflets is available describing services, contacts and organisations in London, from Greater London Action on Disability (GLAD). See the list on their website.
Information line: (020) 7346 5819;
Textphone: (020) 7346 4554;
Website:www.glad.org.uk.

Helpful Organisations and Associations.
Free from Multiple Sclerosis Society.
Helpline: 0808 8008000;
Website:www.mssociety.org.uk.

Making a Difference.
Booklet with guidance on the most common difficulties experienced by disabled and elderly people. Free from Disabled Living Foundation.
Helpline: 0845 1309177 (Mon-Fri 10.00-16.00);
Textphone: 0870 6039176;
Website:www.dlf.org.uk.

Voluntary Agencies Directory.
Details of over 2000 national voluntary agencies.Available from National Council forVoluntary Organisations (NCVO).
Helpline: 0800 2798798;
Website:www.ncvo-vol.org.uk.

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