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NHS continuing healthcare
Continuing care redress
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Document type:Guidance
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Author:Department of Health
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Published date:14 March 2007
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Primary audience:Directors, Chief executives
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Publication format:Electronic only
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Gateway reference:7976
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Pages:10
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Copyright holder:Crown
This guidance for PCTs is in response to the recommendations within the report by the Parliamentary Commissioner for Administration (Parliamentary Ombudsman) and the Health Service Ombudsman for England, Retrospective Continuing Care and Redress.
The purpose of this guidance is to:
- remind PCTs of their responsibilities concerning maladministration and redress;
- remind PCTs that they are empowered to make ex-gratia payments where appropriate;
- advise PCTs how to calculate interest payments for redress;
- remind PCTs about the powers of local authorities regarding deferred payment agreements.
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