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10 high impact changes for genitourinary medicine 48 hour access

The National Support Team for Sexual Health is tasked with assisting PCTs and sexual health services achieve 48-hour access to GUM services. This guide provides Ten High Impact Changes which will help commissioners and services to implement sustainable solutions that will improve access and reduce STIs in their area.

• Download complete document (PDF, 495K)
• Download summary (PDF, 30K)
• Download introduction (PDF, 23K)
• Download change 1: Measure demand and capacity across the local health economy (PDF, 41K)
• Download change 2: Begin a process improvement project to inform service redesign (PDF, 34K)
• Download change 3: Analyse and improve utilisation of the multidisciplinary teams in GUM (PDF, 48K)
• Download change 4: Develop a separate pathway to manage screening of patients at low risk for STIs (PDF, 39K)
• Download change 5: Review current access system and make it easier for patients to access the service (PDF, 44K)
• Download change 6: Reorganise clinic opening hours to improve access (PDF, 33K)
• Download change 7: Reorganise the physical environment to maximise the space available for seeing patients (PDF, 34K)
• Download change 8: Reduce unnecessary clinical activity to increase capacity for new patients (PDF, 40K)
• Download change 9: Assess the state of readiness of STI service providers outside GUM, and prioritise developments that will help meet and sustain the GUM access target (PDF, 50K)
• Download change 10: Make costs of GUM services transparent and develop commissioning consortia which reflect patient flows (PDF, 39K)