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Developing NHS Direct: a strategy document for the next three years

  • Document type:
    Publication
  • Author:
    Department of Health
  • Published date:
    15 April 2003
  • Primary audience:
    Professionals
  • Product number:
    31688
  • Gateway reference:
    2003
  • Pages:
    19
  • Copyright holder:
    Crown Copyright

This paper sets out the funding and priorities that have been set for NHS Direct in the coming three years, alongside plans to reorganise the service.

Section 1 sets out the background to NHS Direct

Section 2 looks at investment and capacity

Section 3 looks at efficiency

Section 4 considers the priorities for NHS Direct given capacity available

Section 5 sets out national standards

Section 6 sets out the recommendations of the organisational review

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