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Strengthening accountability - involving patients and the public: policy guidance

Section 11 of the Health and Social Care Act 2001

This document outlines the statutory duties created by Section 11 of the Health and Social Care Act 2001. It says what NHS organisations must do to meet their responsibilities and the expected outcomes from putting the duty into practice. It is relevant to all staff who are responsible for developing patient and public involvement and it will help to improve the way this is carried out.