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Workforce matters a good practice guide to role redesign in primary care

Aimed at primary care managers and practitioners, this publication explains the function and purpose of role redesign. It is a practical guide that aims to demonstrate the benefits of role redesign for both staff and patients. It explains how to determine whether role redesign is appropriate and how to go about re-allocating tasks. It also details sources of support and information such as The Changing Workforce Programme and Workforce Confederations. It looks at how role redesign, and the associated better use of staff skills and time, can bring about tangible service improvements such as reduced waiting times and improved post-operative care. The guide concludes with numerous examples of current good practice. The examples have been extracted from The Changing Workforce Programme database of good practice. Details include job title, an outline of the job content, discernible benefits and a named contact for further information. No scanned image of this document is available.