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Independent Complaints Advocacy Service (ICAS)
The First Year of ICAS: 1 September 2003-31 August 2004
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Document type:Publication
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Author:Department of Health
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Published date:1 January 2005
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Primary audience:Professionals
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Gateway reference:4302
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Pages:16
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Copyright holder:Crown
This report looks back over the first year of ICAS activity, taking stock of the progress made since its launch on 1st September 2003.
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