Department of Health

Website of the Department of Health

Please note that this website has a UK government access keys system.

You are here:

Implementing the new Community Pharmacy Contractual Framework (draft)

Information for Primary Care Trusts

  • Document type:
    Guidance
  • Author:
    Department of Health
  • Published date:
    28 April 2005
  • Primary audience:
    Professionals
  • Publication format:
    Electronic only
  • Gateway reference:
    4903
  • Pages:
    63
  • Supersedes/replaces:
  • Copyright holder:
    Crown

April 2005 edition. The new contractual framework for community pharmacy agreed for England and Wales between the Department, the Pharmaceutical Services Negotiating Committee (PSNC) and the NHS Confederation, completes a long-held ambition to modernise and shape NHS community pharmacy services for the future. It went live from 1 April 2005.

July 2008

Paragraph 3.11 on page 32 of the draft document has been amended and should now read

“3.11 The pharmacist undertaking the MUR will need to make a written record of the consultation on the form approved by the Secretary of State for Health for this purpose. A copy of the approved record form is at

The patient should be provided with a copy of the record, and if a recommendation is made to the GP either the overview page of the approved form or the whole form should be sent to the GP.  If no recommendation is made the pharmacist should notify the patient’s GP within a month that the patient has received an MUR and provide a copy of the overview page or complete record form should the GP request this.  The record may be kept, sent and stored electronically.  The pharmacy should retain a copy of the record for such period as the Primary Care Trust may reasonably require. In the Directions, it states that it is up the Primary Care Trust to decide how long to keep MUR records. The Department recommends a minimum of two years should be sufficient."

July 2008:

Paragraph 3.10 on page 21 of annexes A to C and F of the draft document has also been amended and should now read:

"3.10 A record of the Medicines Use Review should be made on the patient’s pharmacy record and on the nationally agreed recording template, and if a recommendation is made to the GP either the overview page of the approved form or the whole form should be sent to the GP.  If no recommendation is made the pharmacist should notify the patient’s GP within a month that the patient has received an MUR and provide a copy of the overview page or complete record form should the GP request this.  The record may be kept, sent and stored electronically.  The pharmacy should retain a copy of the record for such period as the Primary Care Trust may reasonably require. In the Directions, it states that it is up the Primary Care Trust to decide how long to keep MUR records. The Department recommends a minimum of two years should be sufficient.”

July 2008:

This form has now been superseded by a new one which can be found at the page:

Additional links

Ordering publications

Contact details for obtaining hard-copy DH publications.

Help viewing PDFs

Help viewing PDFs

Useful tips to ensure you get the most from PDFs and the free Reader program. Topics covered include accessibility, troubleshooting and searching files.

Access keys