Department of Health

Website of the Department of Health

Please note that this website has a UK government access keys system.

You are here:

Improvement Partnership for Ambulance Services (IPAS) Annual Report 2004

  • Document type:
    Annual report
  • Author:
    Department of Health; NHS Modernisation Agency
  • Published date:
    1 December 2004
  • Primary audience:
    Professionals
  • Alternative title:
    IPAS Annual Report 2004
  • Publication format:
    Electronic only
  • Gateway reference:
    5376
  • Pages:
    49
  • Copyright holder:
    Crown

This report has been compiled with the objective of pulling together all of the activities of the IPAS team in order to demonstrate performance and achievements to date and outlining work and future work planned until the programme comes to an end in March 2005.

IPAS was designed to be a joint venture between the Department of Health and the NHS Modernisation Agency with the aim of helping ambulance staff to modernise the service and improve the patient experience. The partnership was allocated funding of one million pounds and it was anticipated that the programme would cease by December 2004 (this was subsequently extended to March 2005). A Service Level Agreement with the Department of Health was established with the following objectives:

  • Availability of leadership development options to all ambulance trusts
  • Positive feedback from course participants
  • Improved star ratings for the 2002/03 and one star trusts in 2004/05 performance ratings. Three out of the nine one star trusts will have improved star rating for 2004/05 performance ratings
  • Two Learning Exchange events to be held in November 2003
  • Development of a fully functioning Modernisation Agency (MA) website
  • Development of specific learning material for ambulance trusts
  • Development of good practice checklist for ambulance trusts.

At the time of writing this report, IPAS has met all of the objectives outlined in the Service Level Agreement and delivered the majority of the aims set out in the IPAS streams of work.

Additional links

Ordering publications

Contact details for obtaining hard-copy DH publications.

Help viewing PDFs

Help viewing PDFs

Useful tips to ensure you get the most from PDFs and the free Reader program. Topics covered include accessibility, troubleshooting and searching files.

Access keys