The efficiency technical note sets out the programmes and projects that will deliver efficiency savings included as part of the SR2004 settlement with Treasury following publication of the Gershon Report - Releasing resources to the Front Line. It explains how efficiency benefits are likely to be realised through these projects, the specific measurement processes and formulae that will be used to calculate and validate these gains, and the processes and measures to ensure that efficiency related business change does not result in reduction in quality or service standards for NHS patients and other customers.
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