Department of Health

Website of the Department of Health

Please note that this website has a UK government access keys system.

You are here:

Healthcare output and productivity: Accounting for quality change

  • Document type:
    Publication
  • Author:
    Department of Health
  • Published date:
    7 December 2005
  • Primary audience:
    Professionals
  • Product number:
    271610
  • Gateway reference:
    5886
  • Series number:
    Cm 6704
  • Pages:
    82
  • Copyright holder:
    Crown

This paper makes proposals for change in the way the output of the National Health Service (NHS) is measured, to incorporate quality change. It is a response by the Department of Health (DH) to the Atkinson Report on measurement of Government output and productivity for the National Accounts, and follows its principles.

The paper summarises key concepts and results from a research report from the University of York Centre for Health Economics and the National Institute for Economic and Social Research, and makes further proposals for quality adjustment, including a future work programme. It is underpinned by seven technical papers.

The paper explores ways of measuring the value of NHS output. This is different from inputs, i.e. what is spent. The focus is on measures for the NHS in England as a whole, rather than for separate NHS Trusts or Primary Care Trusts. The main interest is on how output changes over time, using annual measures. It is then possible to assess change in productivity by dividing the time series for outputs by the time series for volume of inputs - that is, spending deflated to adjust for changes such as NHS pay and price rises.

Two broad aspects of quality are examined:

  • health gain (which includes safety and effectiveness); and
  • patient experience (which includes aspects of responsiveness, user focus, acceptability, access and timeliness).

Additional links

Ordering publications

Contact details for obtaining hard-copy DH publications.

Help viewing PDFs

Help viewing PDFs

Useful tips to ensure you get the most from PDFs and the free Reader program. Topics covered include accessibility, troubleshooting and searching files.

Access keys