This guide sets out good practice in relation to making direct payments more accessible to people with mental health problems. It is intended to support the efforts that all local authorities, primary care trusts, mental health trusts and non-statutory providers of mental health services and support will wish to make to ensure that direct payments become a standard option within mental health services.
This guide is specifically about the payments that are made to individuals who have been assessed as needing social care services in order that they can make their own arrangements to meet their needs.
The number of people receiving direct payments is currently a key performance assessment framework indicator (AO/C51) for local authorities.
Contact details for obtaining hard-copy DH publications.

Useful tips to ensure you get the most from PDFs and the free Reader program. Topics covered include accessibility, troubleshooting and searching files.