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Acute inpatient survey: national overview 2001/02
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Document type:Publication,Statistics
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Author:Department of Health
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Published date:16 July 2003
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Primary audience:Professionals
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Product number:32075
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Gateway reference:2003
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Pages:107
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Copyright holder:Crown
The overall aim of this survey was to assess the quality of patients' experience of care in acute Trusts
The report is split into chapters which cover the 7 themes or "dimensions' of the patient's experience:
- prompt access
- respect and dignity
- information and education
- involvement and choice
- physical and emotional needs
- co-ordination of care
- environment and facilities
and an overall impression of the experience
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