Website of the Department of Health

GP patient survey 2007: national results

Headline results of the survey:

• Responses to the access survey were received from 2,295,987 people, while 269,301 responses were received from the choice survey
• 86 per cent of people reported that they were satisfied with their ability to get through to their doctor’s surgery on the phone
• 86 per cent of people who tried to get a quick appointment with a GP said they were able to do so within 48 hours
• 75 per cent of people who wanted to book ahead for an appointment with a doctor reported that they were able to do so
• 88 per cent of people who wanted an appointment with a particular doctor at their GP surgery thought they could do this
• 84 per cent of people said they were satisfied with the current opening hours in their practice
• 94 per cent of people who were referred by a GP discussed choice of hospital.

• Download national summary of results (PDF, 204K)
• Download detailed report written by IPSOS MORI (PDF, 2450K)