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Independent Sector Treatment Centres (ISTCs) Patient Surveys
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Last modified date:7 May 2008
The DH's Commercial Directorate has worked with the Healthcare Commission, DH Commissioning Directorate and Providers to develop a methodology that enables IS Providers to collect and publish patient experience information that is comparative to other IS Providers and the NHS.
To view the standard Independent Sector patient survey methodology documents, please click on the following links:
- Download Guidance Manual (PDF, 348K)
- Download Questionnaire (PDF, 32K)
- Download Covering Letter - 1st Mailing (DOC, 52K)
- Download Reminder Letter - 1 (DOC, 27K)
- Download Reminder Letter - 2 (DOC, 51K)
- Download ISTC Survey Development Report (PDF, 193K)
- Download Data entry Spreadsheet template (XLS, 25K)
If you have any queries regarding this, please forward these to:
Honorary Contracts
The Healthcare Commission has designed a set of contractual documents for use by NHS trusts carrying out national NHS patient surveys. If you wish to adapt these for your own purposes, a template Model Contract and Honorary Contract, and accompanying explanatory documents, can be found at:
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