The overall aim of this survey was to assess the quality of patients' experience of care in acute trusts.
Key findings in the 7 themes or "dimensions' of the patient's experience (prompt access, respect and dignity, information and education, involvement and choice, physical and emotional needs, co-ordination of care, environment and facilities) and an overall impression of the experience.
Published: 16/07/2003
The overall aim of this survey was to assess the quality of patients' experience of care in acute Trusts
The individual trust-level reports and the database of trust-level results contain the "mean rating" for 37 of the 43 core "evaluative" questions in the questionnaire. These "mean ratings" fed into the calculation of performance ratings for Acute Trusts.
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