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PSS User Experience Survey of clients with physical or sensory impairments aged 18-64

  • Last modified date:
    8 February 2007

This document sets out the actions authorities will need to perform during 2003-04 to survey those clients with physical or sensory impairments aged 18-64 who are in receipt of community based services. The survey will provide information to DH for two PAF performance indicators.

Summary of survey:

  • the survey should cover a sample of physically disabled or sensory impaired users aged 18-64 receiving community based services when the questionnaires are distributed
  • they are to be given/posted forms during January/February 2004
  • forms to be posted back to the authority, with chasing as necessary
  • the authority to send summarised data to the Department of Health by the end of May 2004
  • published in the PAF
  • the survey replaces the previous survey of elderly home care social services users that councils were asked to perform for 2002-03.

In addition to the complete guidance document, example survey forms and other individual documents for use in the survey can be downloaded from the links below.

Queries

Queries on this survey should be sent to USERSURVEY@doh.gsi.gov.uk. Alternatively contact Elly Watson on 0207 972 5375.

Downloads

Translations of the example survey form are available in Portable Document Format in the following languages

The survey questionnaires are available in alternative formats: the compulsory and full pilot questionnaires are available in both large-print and electronic versions; an audio version of the compulsory questionnaire is available on request.

Requests for the above documents should be sent to usersurvey@doh.gsi.gov.uk

Please note that the full pilot questionnaire has been provided in large-print and electronic format in order for councils to access any additional questions they may wish to add in different formats. If a council chooses to include additional questions from the pilot questionnaire, these should be inserted after question 8 and before section 3 of the compulsory questionnaire.

Additional links

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National Statistics

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