Website of the Department of Health
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Managing your organisation map
Guidance on promoting business success and improvement through flexibility and partnership, best practice and a culture where staff are encouraged to develop new skills and expand their knowledge.
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Health reform
Health reform brings together all the major changes needed to create an NHS that always puts patients first. It
Equality and human rights
Equality and human rights play a vital part in the work of the Department of Health. Every member of society is likely, at some point, to be a recipient of health and social care. DH welcomes diversity in society, acknowledging that experiences, aspirations and needs are also diverse.
Leadership and management
Effective leadership and management in the healthcare system are key drivers in patient experience. Governance and good environments matter to patients, their visitors and carers and staff.
Human resources and training
The development and implementation of HR policies is crucial to obtaining and retaining a high performing workforce.
- More staff
- Model employer
- Model career
- Modernising pay
- Modernising professional regulation
- Education, training and development
- Workforce capacity
- NHS workforce scorecard
- Improving staff morale
- Building people management skills
- Performance management and research and development
- National Task Force on Violence
Finance and planning
NHS and social care finances and planning requirements.
Commissioning
Commissioning is the process of deciding what services or products are needed, acquiring them and ensuring that they meet requirements. In the NHS, commissioners act on behalf of the public, ensuring they have access to the services they need, not only today but also in the future. World class commissioning is a statement of intent, aimed at delivering outstanding performance in the way we commission health and care services.
Legal and contractual
The NHS is legally bound to follow set guidelines concerning complaints and consent from patients and research subjects.
Emergency planning
NHS contingency plans and advice on preparing for specific types of disasters and attacks.
Estates and facililties management
Strategic development of a flexible and responsive environment for health and social care, delivering improved health outcomes through innovative estates and facilities solutions which enable high quality, safe patient care.
Patient and public involvement
For health and social care to fulfil its potential, members of the public should take a substantial role in shaping the care system's development, and patients and service users should be kept well informed of clinical processes and decisions. This section contains policy documents and guidance on how these goals can be achieved.
Health and safety
Publications about occupational health and safety in the NHS.
Information policy
The development and ongoing implementation of the Department's IT strategy.
Reducing burdens
Less red tape, better healthcare - reducing NHS bureaucracy and empowering staff.
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